Reference

How mahjong228 Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you use your mahjong228 account, how we store it, and what rights you hold over it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access or delete dataCookie and device data explainedContact us to request changes

Explore the Lobby Read FAQ

What This Policy Covers and Why It Applies to You

mahjong228 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on mahjong228, we collect the registration details you provide — your name, email address, phone number, and the payment method you link, whether that is DANA, OVO, or GoPay. We also collect transactional data each time you deposit or withdraw through

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your e-wallet. This data is used solely to operate your account, process payments, and respond to support requests. We do not sell your personal information to third parties. Device and browser data — such as your operating system, IP address, and session activity — is collected
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automatically when you access the site or mobile browser on your phone. This helps us detect unusual login patterns and keep your account safe. We retain account data for as long as your account remains active and for a period afterward as required by the applicable
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rules of the regions where access is permitted. If you close your account, you can request deletion of personal data that we are not required to retain. Availability of all services depends on local law and eligible regions in Indonesia.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR INFO

Data Handling, Cookies, and Account Security

We apply standard encryption across data in transit and at rest. Your e-wallet details — including any linked DANA, OVO, or GoPay account numbers — are never stored in plain text. Sessions are monitored for suspicious access, and we send an alert if a login comes from an unfamiliar device. Players in Surabaya and across Indonesia who access the platform on mobile browsers benefit from the same security layer as desktop sessions.

Cookie Use

We use session and preference cookies to keep you logged in and remember your lobby settings. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account data is held while your account is active. After account closure, we retain only what applicable regional rules require, then delete or anonymise the rest.

Access Requests

You can request a copy of the personal data we hold on your account. Submit the request via live chat or email with your registered details and we will respond promptly.

Third-Party Sharing

We share data only with payment processors like DANA, OVO, GoPay to complete transactions, and with fraud-detection services. We do not sell or rent your data to advertisers.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have a question about how we use your data, want to see what we hold on your account, or need to update your contact details, our support team is the right place to start. You can also submit a formal data request through the live chat channel, and we will route it to the correct team. We aim to respond to privacy-related requests within a reasonable time frame, and we will confirm receipt so you know your request is in the queue.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about how your data is handled on mahjong228. If you do not find the answer you need here, reach out through live chat and we will respond with the specific detail relevant to your account.

We collect your name, email address, phone number, and the e-wallet you register — DANA, OVO, or GoPay. We also log the device and IP address used at registration for security purposes.

We share data only with payment processors to complete your transactions and with fraud-detection services. Your data is not sold or passed to marketing or advertising companies.

Open a live chat, select the privacy or account topic, and ask for a data access request. Include your registered phone number so we can locate your record and respond to the right account.

Yes. After you close your account, you can submit a deletion request. We remove data we are not required to retain by applicable regional rules, then confirm deletion to you by email.

Cookies keep your session active and save lobby preferences between visits. You control them through your browser settings. Disabling all cookies may affect how your account session functions.

Yes. Linked e-wallet details are encrypted and never stored in plain text. We use them only to process deposits and withdrawals you initiate from within your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Gamesmahjong228 Casino InfoTerms & Conditions

How mahjong228 Handles Your Personal Data

Data Handling, Cookies, and Account Security

Cookie Use

Data Retention

Access Requests

Third-Party Sharing

Contact Us About Your Privacy

Your Privacy Questions, Answered Directly

01 What personal data does mahjong228 collect when I register?

02 Does mahjong228 share my data with other companies?

03 How do I request a copy of my personal data?

04 Can I ask mahjong228 to delete my account data?

05 How does mahjong228 use cookies on mobile and desktop?

06 Is my DANA, OVO, or GoPay wallet number stored securely?

Privacy Policy

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